Now that your power and router is connected, we need to make sure your ONT has a physical light signal.
There will be another cable coming out of the ONT, this will be a thin fibre cable. This cable is very delicate so avoid moving it or bending it. In some cases, you might not even see this cable, or it might go straight down into the floor.
Checking for an optical signal
Look for the PON light on the ONT, it should be Green which indicates everything is working fine.
If the light is red, this means there is a fault that we need to investigate.
Is the PON light Red?